Refund and Cancellation Policy

Canceling

You can cancel any subscription at any time from your account page or by emailing info@abiedu.com. Your plan will not renew, and you keep access until the end of the period you already paid for.

Monthly plans

Monthly plans can be canceled at any time. We do not give partial refunds for a month that has already started, except where the law requires it.

Yearly plans

If you cancel a yearly plan within 14 days of your first payment or a renewal, we will give you a full refund. After 14 days, your plan stays active until the end of the year and will not renew.

Free month

Premium Digital and Family Premium start with one month free. If you cancel before the free month ends, nothing is charged.

Free plan

The Free plan costs nothing, so there is nothing to cancel. To close your account, email us.

How refunds are paid

Approved refunds go back to the original payment method within 10 business days. Your bank may take a few extra days to show it.

Questions

Email info@abiedu.com or call +1 604 498 6666. Alphabets Business Innovation Ltd., operating as ABIEdu Kids, 1-6533 121 Street, Surrey, BC V3W 1M5, Canada.